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Grand Oasis Palm - Official hotel logo

Grand Oasis Palm Hotel Family Resort All Inclusive

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Grand Oasis Palm FAMILY RESORT ALL INCLUSIVE

Facing the Cancún sea, in an unbeatable location, this charming Oasis brings together the best fun for the whole family. Kids and adults can enjoy the adventure at Pirata's Bay or float along the prehistoric Yucatan Jurassic River.

There's also the magical KiddO Zone, a space designed for the little ones and always supervised by specialized staff.

And while the kids play, adults can enjoy delicious dishes, drinks and snacks at our restaurants and bars.

Find the perfect room at Grand Oasis Palm Hotel

Family Suite

Family Suite

Only in the Family Suite


  • 71 m²
  • Iron and Ironing board
  • Minibar: water, soft drinks, and beers
  • 2 connected rooms

All rooms include

1 King size bed or 2 double beds · Bath amenities and towels · Safety box · Flat screen · Air conditioning · Hair dryer · Coffee maker · WIFI: 1 code per adult · Iron and Ironing board (Upon request) · Safety box (Upon Request) · Minibar (Restocked every other day) · WIFI

*Subject to availability or on request

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Image of luxury cut of beef

Restaurants and Bars

at Grand Oasis Palm Hotel

When you travel as a family, food is a key part of the experience. That's why, in different corners of the resort, you and your loved ones will find a wide variety of high-end dining options. There are flavorful Mexican street-style bites, exotic Asian specialties, and even an exquisite French dish at a luxury restaurant. Kids also have their own restaurants, with tasty, fun dishes in a colorful setting full of imagination. At Grand Oasis Palm, everyone finds their favorite flavors and cuisine, so it's well worth taking the time to try every option.

Illustrative photo of food

Services and facilities at Grand Oasis Palm Hotel

  • Restaurants
  • Pirate Ship included
  • Bars
  • Beachfront
  • Oasis Customer Service
  • Kids Club
  • 24h Reception
  • Free Wi-Fi
  • Bell boy
  • Currency Exchange

Join ORewards More rewards with every stay.

Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for every reservation you make.

Benefits subject to availability and program terms.

  • 15% discount on stay and extras
  • 10% discount on tours and experiences
  • Transportation included Airport-Hotel
  • Guaranteed room upgrade

Guest reviews at Grand Oasis Palm Hotel

  • Antonio V

    Wrote a review (Nov 2025)

    excellent service

    Excellent service, very friendly staff, in all areas, and very clean everything. Especially Tony Montana excellent service.

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  • Karla R

    Wrote a review (Nov 2025)

    Nice experience:)

    Excellent service from Hermenegildo, waiter of the restaurant “los agaves”, super recommended:) Overall, it is a very good service and experience from the staff here:).

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  • Mack M

    Wrote a review (Nov 2025)

    GREAT PLACE TO VACATION

    Very good place to vacation, variety of restaurants and pools. And Hermenegildo from Agave restaurant, very friendly and attentive.

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  • Drina S

    Wrote a review (Nov 2025)

    Thanks

    We enjoyed our first big family vacation at Grand Oasis Palm. The rooms were clean, location was great and close to Isla Mujeres ferry, lots of pools to choose from, and decent dining options. The beach area was nice too. The lines were long at the buffets and bars and limited kid-friendly food choices but we had a Miguel as our server three times and he went above and beyond for us. Miguel was able to get us seated quickly and he was able to get my picky kids quesadillas and rice. He had the best service. Overall we had a great time and would come back again.

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  • Paul

    Wrote a review (Nov 2025)

    Poor to great in 5 days.

    Ar first, we weren't impressed. The drinks were bad, the food was worse. We also had a small room without a view, two full beds on the small side and 5 of us staying. We paid the 1000+ to upgrade to a family suite at the palms. What a difference a room can make. Between that and finding the good bar (the one by the main pool at the Syn) and the better restaurants, life changed. Get the frozen daquiris and pina coladas. They even cooked up our fresh caught barracuda from our fishing adventure.

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  • Dorian Miguel Ávalos García

    Wrote a review (Dec 2025)

    Very good hotel at low cost

    The hotel is very good, the food rich, the problem sometimes lines and at the beach be early to reach bedside, breakfast is where you have to wait longer

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  • Horacio A

    Wrote a review (Jan 2026)

    Excellent service from Mr. Tony Montana

    Everything very nice we had an excellent time in your facilities, the staff, very trained and friendly especially, Mr. Tony Montana, grateful and happy for this experience in your hotel

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  • Alex M

    Wrote a review (Dec 2025)

    Excellent service

    Excellent service by Miguel Matos, fast, very friendly, super beautiful restaurant los agaves, quality of food the best

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  • Aldair M

    Wrote a review (Dec 2025)

    Excellent service at Los agaves restaurant

    Excellent experience in the agaves and more with the attention of Miguel Matos in the restaurant los agaves, very good food and attention.

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  • Alberto R

    Wrote a review (Dec 2025)

    Excellent restaurant AKERU on the grounds of the Grand OasisPalm

    Wonderful hotel, very polite and attentive staff. Of all the restaurants I want to highlight AKERU, there was never a line, the girl greeted very kindly and escorted to the table. Waiters are ALL super attentive. Chefs are great at cooking beautiful dishes. Thank you all for this hard work for us 💖💖💖 Brian Eladio Víctor muchísimas gracias ☺️

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Location map of Grand Oasis Palm